Privacy Policy

Our privacy and personal data protection policy.

Privacy Policy

Our privacy and personal data protection policy.

This privacy policy is valid solely and exclusively for the use and processing of data on this website.

We respect your privacy as well as your personal data, taking all necessary measures to keep them secure.

  1. Data processing entity
    The entity responsible for the processing of data sent by users is Tília Farm.
  2. Privacy – Use of Cookies
    When entering this website, cookies are used, that is, small text files that are placed on the hard drive by a web page server, which allow a better browsing experience and access to other website features, all to provide a service excellence to the user.

    • What are cookies?
      Cookies are small files that web servers record on the equipment that accesses the website, according to the permissions set in the browser (browser) used and retaining only information related to the navigation or features of the website, not being used to personally identify users, not including , as such, your personal data.
    • What are Cookies for?
      Cookies are used to help navigation on the website, to determine the usefulness, interest and measurement of visitors, allowing faster and more efficient navigation, eliminating the need to repeatedly enter the same information.
    • For what purposes do we use cookies?
      We only use cookies that are strictly necessary, to customize and make browsing as easy as possible, but also for troubleshooting, anonymous statistics, quality assurance, and to monitor the system’s operation and security. These cookies are always enabled when you browse our website unless you disable them in your browser settings, in which case we do not guarantee the correct functioning of all areas of our website. Cookies can also be used to find out what product a visitor has added to the shopping cart and to show relevant products to the user depending on how they browse our website. These cookies can include various anonymous data, such as IP address, browser type, device type, operating system, access date/time and the referring URL of your request.
  3. Collection of personal data
    The personal data collected on this website are intended to respond to requests for contact, quotes, information in general, and for legal purposes necessary if you enter into any contract or commercial transaction with our company and the information, personal or not, is not transmitted to third parties.
    User data are stored on Cloud servers located in the European Union. These servers are protected and maintained in accordance with the highest security standards and always respecting applicable privacy laws.
  4. Rights of users
    The user has the right, under the terms of the law, to consult, delete or proceed with the rectification of his personal data, sent by our website. For this purpose and to recognize the identity of the data subject, users must send a message from their own email to [email protected] clearly indicating what they want regarding their personal data.
  5. Period of time during which we save data
    We will keep your personal data for the period necessary to provide the services, respective billing and stated purposes.
  6. Right of Complaint
    The user has the right to file a complaint with the data protection supervisory authority (cnpd.pt).